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Return Policy

RETURNS AND RESTOCKING POLICY

Voip-Store.ca accepts returns on items returned within 10 business days.  Any returns are subject to a restocking fee of 25%.  Original shipping charges are non-refundable and customer pays for return shipping.  Include all manuals, accessories and packaging materials originally included with the product. Merchandise that has been worn, used, or altered will not be accepted for return or exchange.  Some items cannot be returned for hygienic reasons such as headphones and headsets.

RMA FORM

Voip-Store.ca accepts returns for repairs or replacement.  Please click here to download our RMA form in order to send back products for repairs or replacement.